If you're not a billing manager for the organization, ask your client to have an owner of the organization add you to the organization as a billing manager.
Tip
- Before you upgrade your client's organization, you can view or update the payment method on file for the organization.
- These instructions are for upgrading and downgrading organizations on the per-seat subscription. If your client pays for GitHub Enterprise Cloud using a legacy per-repository plan, you can upgrade or downgrade their legacy plan, or switch their organization to per-seat pricing.
Upgrading an organization's number of paid seats
-
In the upper-right corner of any page on GitHub, click your profile photo, then click Settings.
-
In the "Access" section of the sidebar, click Organizations.
-
Next to the organization, click Settings.
-
If you are an organization owner, in the "Access" section of the sidebar, click Billing and plans.
-
Under "Current plan", next to the name of your plan, select Edit and click Add seats.
-
Under "Add seats", type the number of seats you'd like to add.
-
Click Add seats.
After you add seats, the payment method on file for the organization will be charged a pro-rated amount based on the number of seats you're adding and the amount of time left in your billing cycle.
Downgrading an organization's number of paid seats to free
- In the upper-right corner of any page on GitHub, click your profile photo, then click Settings.
- In the "Access" section of the sidebar, click Organizations.
- Next to the organization, click Settings.
- If you are an organization owner, in the "Access" section of the sidebar, click Billing and plans.
- Use the Edit drop-down and click Downgrade to GitHub Free.
- Read the information about the features your organization will no longer have access to on your next billing date, then click I understand. Downgrade my organization.