Renewing your client's enterprise account

You can renew your client's enterprise account by adding a payment method.

If your client's enterprise account has a valid payment method on file, their yearly subscription will automatically renew. If not, you can renew the enterprise account by adding a payment method.

You must be a billing manager to add a payment method. If you're not already a billing manager, ask your client to have an enterprise owner add you. For more information, see Inviting people to manage your enterprise.

  1. On the left side of the page, in the enterprise account sidebar, click Settings.

  2. Under Settings, click Billing.

  3. At the top of the page, under "Payment information", click Update payment method.

    Screenshot of the summary section of the billing settings page. In the "Payment information" box, a link, labeled "Update payment method", is highlighted with an orange outline.

  4. If your account has existing billing information that you want to update, click Edit.

    Screenshot of the "Payment information" section. Next to "Billing information", a link, labeled "Edit", is highlighted with an orange outline.

  5. Under "Billing information", complete the form, then click Save.

  6. If your account has an existing payment method that you want to update, click Edit.

    Screenshot of the "Payment method" section. Next to "Payment method", a link, labeled "Edit", is outlined in dark orange.

  7. Under "Payment method", choose to pay with a credit card or PayPal.

  8. Complete the payment information form, then click Submit.