When you cancel an app, your subscription remains active until the end of your current billing cycle. The cancellation takes effect on your next billing date. For more information, see "About billing for GitHub Marketplace."
When you cancel a free trial on a paid plan, your subscription is immediately canceled and you will lose access to the app. If you don't cancel your free trial within the trial period, the payment method on file for your account will be charged for the plan you chose at the end of the trial period. For more information, see "About billing for GitHub Marketplace."
Canceling an app or downgrading an app to free does not affect your other paid subscriptions on GitHub. If you want to cease all of your paid subscriptions on GitHub, you must downgrade each paid subscription separately.
Canceling an app for your personal account
- In the upper-right corner of any page on GitHub, click your profile photo, then click Settings.
- In the "Access" section of the sidebar, click Billing and plans, then click Plans and usage.
- Under "GitHub Marketplace," next to the app you want to cancel, select the Edit dropdown menu, then click Cancel plan.
- In the dialog box, click OK.
Canceling a free trial for an app for your personal account
- In the upper-right corner of any page on GitHub, click your profile photo, then click Settings.
- In the "Access" section of the sidebar, click Billing and plans, then click Plans and usage.
- Under "GitHub Marketplace," next to the free trial you'd like to cancel, use the Edit drop-down and click Cancel plan.
- In the dialog box, click OK.
Canceling an app for your organization
Tip
If an app requires organization-level access, then only an organization owner can purchase, install, or cancel the app, and manage app billing for the organization. If the app doesn't require organization-level access, then a repository administrator can install and uninstall the app.
- In the upper-right corner of GitHub, select your profile photo, then click Your organizations.
- Next to the organization, click Settings.
- In the "Access" section of the sidebar, click Billing and plans.
- Under "GitHub Marketplace," next to the app you want to cancel, select the Edit dropdown menu, then click Cancel plan.
- In the dialog box, click OK.
Canceling a free trial for an app for your organization
Tip
If an app requires organization-level access, then only an organization owner can purchase, install, or cancel the app, and manage app billing for the organization. If the app doesn't require organization-level access, then a repository administrator can install and uninstall the app.
- In the upper-right corner of GitHub, select your profile photo, then click Your organizations.
- Next to the organization, click Settings.
- In the "Access" section of the sidebar, click Billing and plans.
- Under "GitHub Marketplace," next to the free trial you'd like to cancel, use the Edit drop-down and click Cancel plan.
- In the dialog box, click OK.
Canceling an app in your enterprise
Note
To use a GitHub Marketplace app, you must install the app on an organization account within your enterprise. For more information, see "Installing a GitHub App from GitHub Marketplace for your organizations."
You cannot purchase or manage paid GitHub Marketplace apps if your enterprise account is invoiced. Organizations belonging to an enterprise can view and use GitHub Marketplace apps from their billing settings, but you can only purchase or manage apps through your enterprise account. Only enterprise owners who are also organization owners can purchase GitHub Marketplace apps.
- In the top-right corner of GitHub, click your profile photo.
- Depending on your environment, click Your enterprise, or click Your enterprises then click the enterprise you want to view.
- Under Settings, click Billing.
- In the "Marketplace apps" tab, find the app you want to cancel.
- Next to the organization where you want to cancel the app, select and then click Cancel plan.
- Click Confirm.