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Using the support portal

Learn how to access the support portal for your enterprise.

About the Portal de soporte de GitHub for enterprises

Anyone can use the Portal de soporte de GitHub to view and manage support tickets about GitHub, but there are special steps to follow before using the Portal de soporte de GitHub to create tickets about an enterprise account.

The Portal de soporte de GitHub offers single sign-on (SSO) connected to your GitHub account.

Getting started with the Portal de soporte de GitHub

Before you start creating tickets associated with your enterprise account on GitHub.com, we recommend completing the following steps.

  1. Identify the user on GitHub.com who is an owner of your enterprise account.
  2. Configure a verified domain. For more information, see Verificar o aprobar un dominio para tu empresa.
  3. Add owners, billing managers, or support-entitled members to your enterprise account. For more information, see Invitar a las personas para que administren tu empresa and Administrar los derechos de soporte para tu empresa.

Next steps