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Using the support portal

Learn how to access the support portal for your enterprise.

About the GitHub 支持门户 for enterprises

Anyone can use the GitHub 支持门户 to view and manage support tickets about GitHub, but there are special steps to follow before using the GitHub 支持门户 to create tickets about an enterprise account.

The GitHub 支持门户 offers single sign-on (SSO) connected to your GitHub account.

Getting started with the GitHub 支持门户

Before you start creating tickets associated with your enterprise account on GitHub.com, we recommend completing the following steps.

  1. Identify the user on GitHub.com who is an owner of your enterprise account.
  2. Configure a verified domain. For more information, see 验证或批准您企业的域.
  3. Add owners, billing managers, or support-entitled members to your enterprise account. For more information, see 邀请人员管理企业 and 管理企业的支持权限.

Next steps