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Using the support portal

Learn how to access the support portal for your enterprise.

About the GitHub Support ポータル for enterprises

Anyone can use the GitHub Support ポータル to view and manage support tickets about GitHub, but there are special steps to follow before using the GitHub Support ポータル to create tickets about an enterprise account.

The GitHub Support ポータル offers single sign-on (SSO) connected to your GitHub account.

Getting started with the GitHub Support ポータル

Before you start creating tickets associated with your enterprise account on GitHub.com, we recommend completing the following steps.

  1. Identify the user on GitHub.com who is an owner of your enterprise account.
  2. Configure a verified domain. For more information, see Enterprise のドメインを検証または承認する.
  3. Add owners, billing managers, or support-entitled members to your enterprise account. For more information, see Enterprise を管理するようユーザを招待する and Enterprise のサポート資格を管理する.

Next steps