You can unsuspend a suspended user account from the user admin dashboard or by using command-line tools.
From the user admin dashboard
Click the name of the user account that you would like to unsuspend.
Click the Admin tab on the left side of the page.
Under "Account suspension," in the red Danger Zone box, click Unsuspend.
Provide a reason to unsuspend the user.
The change takes effect immediately—the user will not be notified.
Using command-line tools
SSH into your appliance.
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Run ghe-user-unsuspend with the username to unsuspend.
ghe-user-unsuspend username